16 app Terms & Conditions — What You Need to Know Before Using the Platform

All financial transactions on 16 app are conducted in Bangladesh's official currency, Taka (BDT). Before making a deposit, please ensure you are using the payment methods supported by the platform. Withdrawal requests typically take 1–3 business days to process, and withdrawals may be held if identity verification has not been completed. Transferring funds to third-party accounts is strictly prohibited — only payment methods registered in your own name may be used. If you experience any issues with a transaction, contact the support team immediately and keep records as evidence. If fraudulent transactions are detected, the account will be suspended and the relevant authorities may be notified.

Fair play policy is mandatory for all games and Sports Betting services on 16 app. Using bots, automated software, or any artificial means to play games or place bets is strictly prohibited. Any attempt to claim bonuses or promotional benefits through multiple accounts will result in the cancellation of all associated accounts. If a technical error occurs that affects the outcome of a game, 16 app reserves the right to void that round. Players are always encouraged to play responsibly and to use limit-setting features when needed.

16 app offers various bonuses and promotional offers from time to time, subject to specific terms and conditions. Each bonus has its own wagering requirements that must be met before a withdrawal can be made. If bonus abuse is detected, the bonus will be cancelled and any associated winnings may also be forfeited. Attempting to claim the same promotion more than once is prohibited. Bonuses must be used before they expire, otherwise they will be automatically cancelled. Full terms for any promotion can be found on the relevant offer page.

16 app places the highest importance on protecting your personal information, and all data is handled in accordance with our privacy policy. Information provided at registration is used solely for service delivery and identity verification purposes. Your information is never sold to third parties, though it may be disclosed to authorities when required by law. To request an update or deletion of your information, please contact our support team. For more details, please read our Privacy Policy Please read the page.

16 app reserves the right to change service terms, features, or pricing at any time without prior notice. 16 app will not be held liable for temporary service interruptions caused by technical issues, maintenance, or unforeseen circumstances. If a bet or game session is affected by loss of internet connection or device issues, the responsibility lies with the user. These terms are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through negotiation.

16 app believes that gaming is a form of entertainment and should never be considered a source of income. We advise all users to play within their means and encourage the use of deposit limit features when needed. If you feel that gaming is having a negative impact on your daily life, take a break immediately and seek help. Our Responsible Gaming More detailed information and support resources are available on the page. Use of the platform by anyone under 18 is strictly prohibited, and it is the responsibility of every parent or guardian to ensure this.